Nurses’ Job Satisfaction Regarding the Use of Health Technology: A Survey Study

Abstract

The development of innovative health technology is continuously needed by health workers, including nurses in hospitals. Nurses need to adapt and are required to be able to use various current technological innovations. However, the demand for quality care in maintaining patient safety through the use of technology is still an issue, thereby affecting the achieve-ment of nurse job satisfaction. This study aims to describe the job satisfaction of nurses regarding the use of health tech-nology. It is a descriptive study with a cross-sectional design that included 172 hospital nurses. The sample was selected using the purposive sampling method, and the data were collected through questionnaires. Of the nurses in the sample, 33.1% were between the ages of 26 and 31 years old, while 90.1% were female. Furthermore, regarding educational background, a majority of the nurses (54.1%) held diplomas in nursing, and 23.8% had professional nursing degrees. The maximum length of work experience taking care of patients was over 10 years. The results of this study showed that 40.1% of the nurses were satisfied with the use of health technology, while 59.9% were not satisfied. A significant rela-tionship was found between education level, work position, and nurse satisfaction (p < 0.05). The recommendation of this study is that the manager’s role should include supporting, motivating, and providing self-awareness for the nurses re-garding technology in order to save time, make communication more effective, facilitate nursing care, and improve patient safety. The manager should also be in charge of implementing easy-to-use technological innovations.