Evaluation of Electronic Medical Record System in Outpatient Dr. Wahidin Sudirohusodo Makassar Central General Hospital in 2022

Abstract

The Electronic Medical Record System in Indonesia is currently a concern of the government of the Republic of Indonesia by requiring every health facility including hospitals in Indonesia to implement an Electronic Medical Record System. To find out that this system is beneficial for health services in hospitals, an evaluation is needed. This study aims to evaluate the Electronic Medical Record System that has been running in the Outpatient of Dr. Wahidin Sudirohusodo Makassar Central General Hospital from a user perspective using the Human Organization Fit Model. The type of research used is quantitative using an analytical observational design with a cross sectional study approach. The sample in this study were users of electronic medical records in the Outpatient Department of Dr. Wahidin Sudirohusodo Makassar Central General Hospital, totaling 174 respondents. Hypothesis testing in this study using path analysis. The results of this study indicate that technology has a direct and significant effect on humans (<0,001) <0,05. Technology has a direct and significant effect on the organization (<0,001) <0,05. Humans have a direct and significant effect on the organization (<0,001) <0,05. Human has a direct and significant effect on benefits (<0,001) <0,05. Organization has a direct and significant effect on benefits (<0,001) <0,05. Technology has an indirect effect on benefits through people (ρ Value 0,007 < 0,05, path coefficient = 0,179). Technology has no indirect effect on benefits through organizations (ρ Value 0,051 > 0,05). This means that humans as intermediaries from technology to benefits have a significant effect while organizations as intermediaries from technology to benefits have an insignificant effect. Key words: Electronic Medical Record System, System Evaluation, Hot-Fit, Outpatient.