The Influence of Job Satisfaction and Organizational Commitment on Nurse Performance with Work Motivation as a Mediating Factor at I Lagaligo East Luwu Hospital In 2022

Abstract

Nursing performance is an important thing that needs to be studied in order to maintain and improve the quality of hospital services. There are many factors that affect nurse performance. This study aims to analyze the effect of job satisfaction and organizational commitment on the performance of nurses with work motivation as a mediating factor at I Lagaligo East Luwu Hospital. The type of research conducted is quantitative research using an analytic observational study with a cross sectional study design. The sampling technique is proportional random sampling with the number of samples in this study being 130 nurses. Testing the hypothesis in this study using path analysis. The results showed that job satisfaction has a positive and significant effect on work motivation (β= 0,264; T statistic= 2,433). Organizational commitment has a positive and significant effect on work motivation (β= 0,347; T statistic= 3,742). Work motivation has a positive and significant effect on performance (β= 0,160; T statistic= 2,533). Job satisfaction has a positive and significant effect on performance (β = 0,179; T statistic= 2,510). Organizational commitment has a positive and significant effect on performance (β= 0,151; T statistic= 2,163). Job satisfaction has no direct effect on performance with work motivation as a mediating factor (β= 0,042; T statistic = 1,888). Organizational commitment has no direct effect on performance with work motivation as a mediating factor (β= 0,056; T statistic = 1,911). Hospitals are expected to be able to maintain job satisfaction, organizational commitment and work motivation of nurses so that every nurse is willing to provide the best productivity and performance for the realization of improving the quality of nursing services. Key words: Job satisfaction, Organizational commitment, Work motivation, Nurse performance, Hospital