Health Profession Education Students’ Satisfaction toward Online Courses during the COVID-19 Pandemic

Abstract

Background: Given the extensive use of e-learning, especially during the COVID-19 pandemic, a validated instrument is deemed important for continuous evaluation. This study aimed to measure health profession education students’ satisfaction toward the elearning process within all health sciences cluster (HSC) courses, following further validation of the satisfaction scale for the e-learning process. Methods: A cross-sectional study using an exploratory factor analysis (EFA) was conducted to validate the 29-item Indonesian version of the satisfaction scale for the e-learning process. That the validated tool was used to measure 2,471 students’ satisfaction toward the e-learning process. Results: The EFA resulted in 19 items divided into three subscales: the teaching process (5 items), the instructional content (4 items), and the interaction and evaluation (10 items). The scores of students’ satisfaction toward the e-learning process are at 84– 94% of the possible maximum score of the whole instrument or each subscale. Conclusions: The Indonesian version of the satisfaction scale for the e-learning process serves as a valid tool to measure students’ satisfaction toward e-learning. Current students have relatively good perceptions toward e-learning used in all HSC courses, including the interaction domain, which is an important aspect in an e-learning system. Strategies are warranted to maintain and further improve the e-learning process.