Identifying the Role of Stakeholders in Occupational Safety and Health of Beauty Salon Business

Abstract

Beauty salon business is continuously developing in the community. Beauty salon is a public place that has risk of disease transmission, environmental pollution or other health problems. In order to make a healthy environment in terms of physical, chemical, biological, and social aspects that enable people to achieve the highest level of health, the role of stakeholders is needed to improve Occupational Safety and Health (OSH) in the beauty salon business. This research aimed to identify the role of stakeholders in improving OSH in the beauty salon business in Semarang Regency. This study was an observational study with qualitative method. In-depth interviews with stakeholders on the improvement of OSH in beauty salons in Semarang Regency were conducted in March-May 2019. Based on the result of the study, the stakeholder roles and status could be divided into main stakeholders (primary), supporting stakeholders (secondary) and key stakeholders. OSH in beauty salon business in Semarang Regency needs to be improved. This requires participation from related stakeholders, including the Health Office, Tourism Office, Food and Drug Control Agency, beauty salon organizations, beauty salon owners, employees and customers.