WORK-LIFE BALANCE AND CAREER DEVELOPMENT: HOW JOB SATISFACTION MEDIATES THEIR IMPACT ON TURNOVER INTENTION AMONG INDONESIAN GENERATION Z?

Abstract

This study examines how balancing workplace responsibilities and personal life, along with opportunities for career development, influences the decision to leave a job, with job satisfaction acting as a mediating variable among Generation Z employees in Indonesia. A total of 393 Gen Z employees aged 18–26 from West Java, Indonesia, participated in a survey selected through convenience sampling. Data were analyzed using SPSS 23 software with regression analysis techniques. The findings reveal that: (1) Work-Life Balance significantly influences Job Satisfaction; (2) Career Development significantly influences Job Satisfaction; (3) Work-Life Balance affects Turnover Intention; (4) Career Development affects Turnover Intention; (5) Job Satisfaction significantly influences Turnover Intention; (6) Work-Life Balance indirectly reduces Turnover Intention through Job Satisfaction; and (7) Career Development indirectly reduces Turnover Intention through Job Satisfaction. These results provide practical insights into creating supportive work environments, such as offering flexible work arrangements and alternative scheduling, to meet the unique needs and preferences of Generation Z. Overall, the study enhances our understanding of the interrelationships among Work-Life Balance, Career Development, Job Satisfaction, and Turnover Intention in the context of Gen Z employees in Indonesia.