ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) BERDASARKAN IKLIM ORGANISASIONAL DAN KETERIKATAN KERJA MELALUI MOTIVASI KERJA PADA PERAWAT RUMAH SAKIT UMUM DAERAH INDRASARI RENGAT

Abstract

This study aims to analyze the effect of organizational climate and work engagement on Organizational Citizenship Behavior (OCB) through work motivation among nurses at RSUD Indrasari Rengat. The population of this study consists of all nurses at RSUD Indrasari Rengat, totaling 153 individuals. In this study, the sample size is the same as the population since total sampling, or a saturated sampling technique, was used. This research employs primary data collected through a questionnaire distributed to all nurses at RSUD Indrasari Rengat as an instrument to validate the research results and test the hypotheses using path analysis. The data analysis method uses SPSS (Statistical Product and Service Solutions) and SmartPLS (Partial Least Squares) software. The results of the study show: 1) Organizational climate has a positive and significant effect on OCB, 2) Work engagement has a positive and significant effect on OCB, 3) Organizational climate has a positive and significant effect on work motivation, 4) work engagement positively and significantly affects work motivation, 5) Work motivation positively and significantly affects OCB, 6) Organizational climate positively and significantly affects OCB through work motivation, 7) Work engagement positively and significantly affects OCB through work motivation. Keywords: Organizational Climate, Work Engagement, OCB, Work Motivation.