http://localhost:8080/xmlui/handle/123456789/12393 Sat, 18 Apr 2026 18:20:39 GMT 2026-04-18T18:20:39Z http://localhost:8080/xmlui/handle/123456789/12749 Title: ROLE OF JOB SATISFACTION ON JOB COMMITMENT AND VALUE CREATION OF MANAGEMENT SCIENCES ACADEMICS Authors: Obose Oriazowanlan, Angela Abstract: Objective: Job switching intentions and high turnover rates among academics in Nigerian Universities including Southern Nigeria are appalling. The study examined the role of job satisfaction on job commitment and value creation. Research Design & Methods: Five research questions guided the study and two hypotheses were formulated. The study adopted the descriptive survey research design. 150 respondents were selected using a convenient sampling technique. A 46-item structured questionnaire was used as an instrument for data gathering which was rated on four point scale with nominal values. The instrument was scrutinized and found valid. The data gathered was analyzed using mean and standard deviation to address the research questions and determined the respondents’ homogeneity respectively while the null hypotheses were tested with t-test inferential statistics. Findings: The findings revealed that job satisfaction has a great influence on job commitment and value creation. Emphasis was laid on job characteristics such as autonomy, social and environmental factors such as recognition, and appropriate rewards of academics with exceptional skills for value creation as well as motivation by management. Implications & Recommendations: Ingenious academics that are highly talented and gifted should complement affective commitment with continuance commitment and demonstrate their creative prowess and ingenuity to create values for the organization. Also, management should ensure that academics with exceptional work skills are properly rewarded, recognized, and motivated to guarantee their retention, absolute commitment, and effective work performance. Contribution & Value Added: These results provide an overview of the challenges of job satisfaction and poor motivation that could affect their value creation. Sat, 01 Jan 2022 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/12749 2022-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/12747 Title: PREDICTING THE ADOPTION OF MOBILE BUSINESS APPLICATIONS BY CULINARY SMES IN INDONESIA Authors: Hardiyanto, Nugroho; Rafdinal, Wahyu; Rizal Gaffar, Mohammad Abstract: Objective: This study aims to analyze the adoption of mobile business applications by culinary SMEs in Indonesia using the extended TAM (technology acceptance model). The extended TAM used in this study uses additional variables such as subjective norms, self-efficacy, and facilitating conditions, which the previous study used these variables in the context of technology adoption. Research Design & Methods: The sample used was 424 respondents of culinary SMEs in Indonesia. Data collection was found using an online questionnaire, meanwhile, for data processing using the PLS-SEM method. Findings: The results show that culinary SMEs will use a mobile business application if the application is useful and easy to use. In addition, they also need to be encouraged by social environmental factors (subjective norms), self-confidence to use the application (self-efficacy), and supporting facilities conditions. Implications & Recommendations: Theoretically, this research uses extended TAM which has been used previously but in a different context, namely the adoption of mobile business applications. Practically, this research will provide insight for application development companies to create mobile business applications that can be well adopted by culinary SMEs. Contribution & Value Added: This study complements the limitations of previous studies on TAM, subjective norms, self-confidence, self-efficacy, and facilitating conditions in the context of the adoption of mobile business applications by culinary SMEs Sat, 01 Jan 2022 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/12747 2022-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/12745 Title: CUSTOMER ACCEPTANCE OF SELF-SERVICE TECHNOLOGY AT FAST SERVICE RESTAURANTS IN TSHWANE Authors: Siwela, Bella; E. Ebewo, Patrick; M. Faku, Ephraim Abstract: Objective: Technological advances have prompted many businesses to introduce self-service technology (SST) to improve customer waiting times and reduce operational costs. This study aims to determine the factors linked to the acceptance of self-service technology by customers at fast-service restaurants. Research Design & Methods: This research uses a quantitative method by surveying 172 customers who had visited self-service restaurants within the preceding six months. The Unified Theory of acceptance and use of technology (UTAUT) was used to determine the factors linked to the acceptance of self-service technology at quick-service restaurants. The Statistical Package for Social Sciences was used for analysis. Findings: It was found that age and gender moderate the relationship between the construct: performance expectancy ratio and SST usage intention, effort expectancy and SST usage intention, social influence and usage intention and lastly, age moderates the relationship between facilitating conditions and SST usage behaviour. Contribution & Value Added: The design of future self-service technology at restaurants should be constructed in a manner that would appeal to customers of all ages and gender. An education drive should be prioritised to educate customers about the benefits of self-service while ensuring that they also understand that technology does not reduce employment but may be used to create employment in other forms. Future studies should also investigate whether technology education might have a moderating effect on technology Sat, 01 Jan 2022 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/12745 2022-01-01T00:00:00Z http://localhost:8080/xmlui/handle/123456789/12743 Title: LARGE FIRMS AS THREATS TO SMALL BUSINESS SURVIVAL IN SOUTH AFRICA: AN EXPLORATORY LITERATURE REVIEW Authors: Makwara, Tendai Abstract: Objective: This study examined how large businesses negatively impact small business survival and growth in South Africa. It aims to expose harmful practices by large firms that cause small businesses to fail. Thus it seeks to challenge a commonly held assertion that larger firms are predisposed to support smaller firms to achieve growth and survival objectives. Research Design & Methods: A theoretical literature review methodology was used to conduct this study. Findings: The findings indicate that many of the threats from South African large firms targeted at small, micro and medium enterprises (SMMEs) emanate from the advantage of their size, market dominance, and close links the corporate business sector enjoys with the government. Implications & Recommendations: The study argues that larger firms in South Africa are as much of a catalyst for the demise of SMMEs as they can also be beneficial. Therefore it recommends an effective administration of the Competitions Act laws to protect SMMEs and develop new policies that seek to build SMMEs in their capacity and not as a complementary sector to big companies. Contribution & Value Added: The study contributes to the overall discourse about the role of the large business community in supporting the SMME sector in the country. It thus adds value towards broadening an understanding of the threats to small business survival in South Africa and finding solutions of how they can be supported to become viable Sat, 01 Jan 2022 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/12743 2022-01-01T00:00:00Z