DSpace JSPUI
DSpace preserves and enables easy and open access to all types of digital content including text, images, moving images, mpegs and data sets
Learn More
Browsing by Subject customer satisfaction
Showing results 1 to 6 of 6
| Issue Date | Title | Author(s) |
| 2024-10 | Factors Causing Panic Purchasing Behavior during the COVID-19 Pandemic and Customer Satisfaction With Government Intervention as the Moderating Variable | Qibtiyah, Desy B.; Dharmmesta, Basu S. |
| 2025-07 | THE IMPACT OF LAST-MILE DELIVERY LOGISTICS SERVICE QUALITY FACTORS ON CUSTOMER LOYALTY: THE CASE OF ONLINE SHOPPING IN THE MEKONG DELTA REGION | Trung, Chuyen Tran; Xuan, Trinh Phan Tran; Thanh, Huy Tran |
| 2025-01 | THE INFLUENCE OF CHATBOT INFORMATION SYSTEMS ON CUSTOMER EXPERIENCE AND SOCIAL MEDIA ENGAGEMENT IN MARKETPLACES | Giwang Cempaka, Annisa; Rahajeng Hadiprawoto, Triana |
| 2023-05 | Is Service with a Smile Enough to Satisfy Customers? Sincere and Insincere Smiles via Video and Vignette | Bakara, Resekiani; Ayu, Fitriani; Lukman |
| 2024-04 | Linking Relationship Marketing to Customer Loyalty in The E-Banking Context: The Central Role of Customer Satisfaction | Nguyen, Nam Hoai; Hoang, Dung Phuong |
| 2024-09 | SERVICE MODEL LOYALTY FOR SCHOOL YEARBOOK PRODUCTION AT PT XYZ | Aulia Safwani, Luni; Hartoyo, Hartoyo; Suharjo, Budi |
